Dooley Court Sewer Rehabilitation

As part of their yearly CIP sewer rehabilitation program, the Salt Lake City Department of Public Utilities (SLCDPU) selected Dooley Court as one of several locations throughout the city to rehabilitate failing sewer lines. When Consor conducted the preliminary design and assessment, we identified that the Dooley Court sewer lines were undersized, outside of City right-of-way, and in need of work beyond rehabilitation. As a result, we performed full design, construction oversight, and public engagement services for this vital yet intrusive project along a very narrow street.

The sewer lines at Dooley Court were installed in the early 1900s and ran through the backyards of residential homes, which meant complicated access and disruptive impacts to each home. To keep residents informed, our team began proactive outreach nearly two years before construction began and provided each homeowner with timely and accurate information every step of the way. Our team held frequent in-person meetings to build relationships, keep everyone updated on project progress, and share specific impacts.

To motivate the contractor to support our public engagement efforts, the City included a public outreach incentive for the project that would give them a bonus payment based purely on public satisfaction ratings. Our team prepared and conducted two surveys to determine the public’s sentiment toward the project.